TERMS OF USE

We are Dialog Lab LLC (“Company,” “we,” “us,” “our”), a company registered in California, United States at 7609 Errol Dr, El Cerrito, CA 94530.

We operate the mobile application Dialog Lab (the “App”), as well as any other related products and services that refer or link to these legal terms (the “Legal Terms”) (collectively, the “Services”).

You can contact us by email at spencer@joindialoglab.com, or by mail to 7609 Errol Dr, El Cerrito, CA 94530, United States.

These Legal Terms constitute a legally binding agreement between you, whether personally or on behalf of an entity (“you”), and Company, concerning your access to and use of the Services. By accessing the Services, you agree to be bound by all of these Legal Terms. IF YOU DO NOT AGREE, YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND MUST DISCONTINUE USE IMMEDIATELY.

We reserve the right to make changes or modifications to these Legal Terms at any time. We will alert you by updating the “Last updated” date; your continued use of the Services after changes are posted constitutes acceptance of the revised terms.

The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services.

The Services are currently offered solely to residents of the United States. If you are not located in the United States, you are not permitted to access or use the Services. We make no representation that the Services are appropriate, legally permitted, or available for use in any other location, and we do not currently support use of the Services outside the United States. This restriction may be revisited in the future.

2. NATURE OF THE SERVICES

The App connects you with other users for time-limited conversations on topics where you may hold different views, using a username, state, and personalized icon to represent you rather than your full identity. Conversations are moderated by an AI system, and Dialog Lab staff may review conversation content as described in Section 11. See our Privacy Policy for more detail on what information is shared with a conversation partner and how conversation data is used.

The Services may be modified, updated, or, in limited circumstances, suspended or discontinued from time to time as described in Section 14. You are solely responsible for backing up any data used in connection with the Services.

As described in Section 1, the Services are currently offered solely to residents of the United States, and you may not access or use the Services from outside the United States. This restriction may be revisited in the future.

The Services are not tailored to comply with industry-specific regulations (Health Insurance Portability and Accountability Act (HIPAA), Federal Information Security Management Act (FISMA), etc.), so if your interactions would be subject to such laws, you may not use the Services. You may not use the Services in a way that would violate the Gramm-Leach-Bliley Act (GLBA).

3. INTELLECTUAL PROPERTY RIGHTS

Our intellectual property

We are the owner or licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, designs, audio, video, text, photographs, and graphics (collectively, the “Content”), as well as the trademarks, service marks, and logos contained therein (the “Marks”). The Content and Marks are provided “AS IS” for your personal, non-commercial use only.

Your use of our Services

Subject to your compliance with these Legal Terms, including the “PROHIBITED ACTIVITIES” section below, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to access and use the Services, and to download or print a copy of any portion of the Content to which you have properly gained access, solely for your personal, non-commercial use. This license does not permit, and you agree not to, use the Services for any commercial or revenue-generating purpose, or otherwise copy, reproduce, republish, distribute, sell, license, or exploit the Services or Content for any commercial purpose without our express prior written permission.

We reserve all rights not expressly granted to you in and to the Services, Content, and Marks. Any breach of these Intellectual Property Rights will constitute a material breach of these Legal Terms and your right to use the Services will terminate immediately.

Your submissions and contributions

Any question, comment, suggestion, idea, bug report, or other feedback you send us directly about the Services is treated as “Feedback” and governed by Section 9 below, rather than as a “Contribution” under Section 7.

4. USER REPRESENTATIONS

By using the Services, you represent and warrant that: (1) all registration information you submit is true, accurate, and complete; (2) you will maintain the accuracy of such information; (3) you have the legal capacity to comply with these Legal Terms; (4) you are not a minor in your jurisdiction; (5) you will not access the Services through automated or non-human means; (6) you will not use the Services for any illegal or unauthorized purpose; (7) your use will not violate any applicable law or regulation; and (8) you are located in the United States and are not accessing the Services from any other country.

5. USER REGISTRATION

You may be required to register to use the Services. You agree to keep your password confidential and are responsible for all use of your account.

Usernames

You may not choose a username that is likely to confuse or mislead other users, including a username that suggests you are an administrator, moderator, staff member, or other representative of Dialog Lab (for example, “admin,” “moderator,” “support,” or “DialogLab”), that impersonates another person, or that is otherwise inappropriate or objectionable.

We reserve the right to remove or change any username we determine, in our sole discretion, to violate this Section, without prior notice. If we change your username, we may assign you a replacement username and will notify you of the change. You may contact us to request a different username, subject to this Section.

6. PROHIBITED ACTIVITIES

There is no tolerance for objectionable content or abusive users on the Services. Content or conduct that violates this Section may be removed, and users responsible for it may be removed from the Services, as described in Section 11.

You may not access or use the Services for any purpose other than that for which we make them available. As a user of the Services, you agree not to:

• Systematically retrieve data from the Services to build a collection, compilation, database, or directory without our written permission.
• Trick, defraud, or mislead us or other users, including attempts to learn sensitive account information.
• Circumvent, disable, or interfere with security-related features of the Services.
• Make false or malicious statements intended to disparage or harm us and/or the Services, other than good-faith Feedback, criticism, or bug reports submitted as described in Section 9.
• Use information obtained from the Services to harass, abuse, or harm another person.
• Make improper use of our support channels or submit false reports of abuse.
• Engage in unauthorized framing of or linking to the Services.
• Upload or transmit viruses, Trojan horses, spam, or other material that disrupts the Services.
• Use scripts, bots, or data-mining tools against the Services.
• Delete copyright or proprietary rights notices from any Content.
• Impersonate another user or person, or misrepresent yourself as an administrator, moderator, or representative of Dialog Lab.
• Create or use a fake, automated, or bot account, or otherwise misrepresent yourself as a human participant in a conversation.
• Decompile, disassemble, or reverse engineer the Services except as permitted by law.
• Use the Services to compete with us or for any revenue-generating endeavor.
• Attempt to identify, locate, contact, or reveal the identity of another user outside the App, or share another user's messages, profile information, or other Contributions outside the App, without that user's consent.
• Take a screenshot, screen recording, photograph, or other capture of a conversation or another user's profile information, except when submitting a report to us as described in Section 11.
• Direct hateful, discriminatory, or abusive conduct at another user, including on the basis of the viewpoints they express.
• Attempt to evade, disable, manipulate, or otherwise circumvent the App's AI moderation or reporting features.

The App may also present additional community or conduct guidelines from time to time (for example, within the App itself). Those guidelines are incorporated into these Legal Terms, and a violation of them is treated as a violation of this Section.

7. USER GENERATED CONTRIBUTIONS

The Services may invite you to chat, contribute to, or otherwise submit content and materials to us or through the Services (collectively, “Contributions”). Contributions may be viewable by other users. When you submit Contributions, you represent and warrant that they do not infringe third-party rights, are not false or misleading, are not obscene, harassing, or unlawful, and do not otherwise violate these Legal Terms or applicable law.

8. CONTRIBUTION LICENSE

By posting Contributions to the Services, you grant us an irrevocable, perpetual, non-exclusive, worldwide, royalty-free license to host, use, copy, reproduce, and display such Contributions solely to: operate and provide the Services to you and your conversation partner(s), including delivering your Contributions to the user(s) you are matched with as described in our Privacy Policy; moderate content and enforce these Legal Terms; provide customer support and respond to reports; maintain the security, integrity, and proper functioning of the Services; and train, fine-tune, evaluate, and otherwise improve the AI models that power the App, consistent with Section 12 and our Privacy Policy. This license does not authorize us to publish or distribute your Contributions publicly (for example, on a public website, in marketing materials, or to the media) in a form that identifies you or is reasonably likely to identify you. We may, however, use your Contributions in de-identified or aggregated form — where reasonable steps have been taken so the content is not attributable to you — for marketing, promotional, or research purposes, such as sharing aggregate statistics or illustrative (non-attributable) examples of topics discussed on the Services. We do not assert ownership over your Contributions — you retain full ownership — but we may use them as described here without further compensation to you.

9. FEEDBACK

Separately from Contributions, any question, comment, suggestion, idea, bug report, or other feedback you send us directly about the Services, whether or not specifically requested (collectively, “Feedback”), is governed by this Section rather than Section 7. You grant us a perpetual, irrevocable, worldwide, royalty-free license to use, incorporate, and otherwise exploit that Feedback for any purpose, without any obligation or compensation to you.

10. MOBILE APPLICATION LICENSE

If you access the Services via the App, we grant you a revocable, non-exclusive, non-transferable, limited right to install and use the App on devices you own or control. You shall not decompile, reverse engineer, or modify the App except as permitted by law; use the App for any revenue-generating purpose; or remove any proprietary notices.

If you obtained the App from the Apple App Store or Google Play, the applicable store's standard end-user license terms also apply, and that platform is a third-party beneficiary of this section with the right to enforce it against you. We are solely responsible for support and maintenance of the App (if any); the App Distributor has no such obligation.

11. SERVICES MANAGEMENT; MODERATION

The App uses an automated AI system to help moderate conversations, which may review messages before they are delivered to your conversation partner and may warn you, block, or decline to deliver a message that it identifies as violating these Legal Terms or the App's community guidelines. Automated moderation is not guaranteed to catch every violation, and we make no warranty that it will identify or prevent any particular kind of conduct or content, including conduct by other users.

If a conversation is reported or otherwise flagged for review, Dialog Lab staff may review the full content of that conversation, respond to you or your conversation partner directly within the conversation, and warn, suspend, or terminate a user's access to the Services for violations of these Legal Terms, up to and including violations of civility or conduct expectations that do not themselves amount to a breach of law. See our Privacy Policy for more on how conversation content is accessed and used.

Reporting and blocking

You can flag objectionable content or report an abusive user from within the App. You can also block another user at any time. When you block a user, that user's content is removed from your view immediately, you will not be matched with that user again, and we are notified so that we can review the blocked user's content.

Our response to reports

We review reports of objectionable content and abusive behavior, including those generated by blocking a user, within 24 hours. Where we determine that content violates these Legal Terms, we will remove it and remove the user who provided it from the Services.

We otherwise reserve the right, but not the obligation, to monitor the Services for violations of these Legal Terms, take legal action against violators, restrict or disable access to any Contributions, and otherwise manage the Services to protect our rights and the proper functioning of the Services.

12. PRIVACY POLICY; DATA COLLECTION

We care about data privacy and security. Please review our Privacy Policy, which is incorporated into these Legal Terms. The Services are hosted in the United States; if you access them from another region, you consent to your data being transferred to and processed in the United States.

The App may collect usage data, diagnostic information, crash reports, and other telemetry to help us identify issues and improve the product. By using the Services, you consent to this collection as described in our Privacy Policy.

Conversation data and other content you submit through the Services may also be used to train, fine-tune, evaluate, and otherwise improve the underlying AI models that power the App, including future versions of the App. By using the Services, you consent to this use of your conversation data as described in this Section and in our Privacy Policy.

Sharing your political opinions and topical viewpoints is a core, intended part of using the App, and this information is processed and used as described in this Section and in our Privacy Policy. Separately, you should not submit other categories of sensitive personal information through the Services — such as health information, financial account or payment information, or government identification numbers (e.g., Social Security numbers) — since this information is not necessary to use the Services and we do not apply any technical process to identify or remove it before it is processed or used for the purposes described in this Section.

13. TERM AND TERMINATION

These Legal Terms remain in effect while you use the Services. We reserve the right, in our sole discretion and without notice or liability, to deny access to or terminate your use of the Services for any reason, including breach of these Legal Terms.

14. MODIFICATIONS AND INTERRUPTIONS

We reserve the right to change, modify, suspend, or discontinue the Services at any time without notice, and we have no liability for any loss or inconvenience caused by downtime or discontinuance. Nothing here obligates us to maintain, support, or update the Services.

15. GOVERNING LAW

These Legal Terms and your use of the Services are governed by the laws of the State of California, without regard to its conflict of law principles. For any Dispute not subject to arbitration under Section 16 (including the exceptions described there), you agree that the state and federal courts located in Contra Costa County, California will have exclusive jurisdiction and venue, and you consent to personal jurisdiction in those courts.

16. DISPUTE RESOLUTION

Informal negotiations

The parties agree to first attempt to resolve any dispute (“Dispute”) informally before initiating arbitration, commencing upon written notice from one party to the other.

Binding arbitration

If a Dispute cannot be resolved informally, it will be finally resolved by binding arbitration in accordance with the UNCITRAL Arbitration Rules in force at the time arbitration is commenced.

Class action waiver

Arbitration will be limited to the Dispute between the parties individually. No Dispute may be arbitrated on a class-action basis, and there is no right to bring any Dispute in a representative capacity on behalf of the general public or other persons.

Exceptions

Disputes seeking to enforce or protect intellectual property rights, disputes arising from allegations of theft, piracy, or unauthorized use, and claims for injunctive relief are not subject to informal negotiation or arbitration and may be brought in the courts identified in Section 15.

17. CORRECTIONS

There may be information on the Services that contains typographical errors, inaccuracies, or omissions. We reserve the right to correct these and to update information at any time without prior notice.

18. DISCLAIMER

THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTY REGARDING THE ACCURACY OR RELIABILITY OF THE SERVICES AND ASSUME NO LIABILITY FOR ERRORS, INTERRUPTIONS, UNAUTHORIZED ACCESS TO OUR SERVERS, OR ANY BUGS OR VIRUSES TRANSMITTED THROUGH THE SERVICES.

You interact with other users, including your conversation partner(s), at your own risk. We are not responsible for, and do not endorse, any statement, opinion, or conduct of any user, including your conversation partner(s). While the App uses AI moderation and allows staff review of reported conversations as described in Section 11, we do not warrant or guarantee that this moderation will identify, prevent, or remedy any particular statement or conduct by another user.

19. LIMITATIONS OF LIABILITY

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, OR LOSS OF DATA, ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THESE LEGAL TERMS, OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER, REGARDLESS OF THE FORM OF ACTION, WILL AT ALL TIMES BE LIMITED TO ONE HUNDRED U.S. DOLLARS ($100). Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

20. INDEMNIFICATION

You agree to defend, indemnify, and hold us harmless, including our officers, agents, and employees, from any loss, damage, liability, or claim, including reasonable attorneys' fees, arising out of: (1) your Contributions; (2) your use of the Services; (3) your breach of these Legal Terms; (4) your violation of any third party's rights, including intellectual property rights; or (5) any harmful act toward another user of the Services.

21. USER DATA

We maintain certain data you transmit to the Services for purposes of managing performance. Although we perform routine backups, you are solely responsible for all data you transmit, and we have no liability to you for any loss or corruption of such data.

22. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive communications electronically and agree that electronic signatures, contracts, and records satisfy any legal requirement that such communications be in writing.

23. CALIFORNIA USERS AND RESIDENTS

If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834, or by telephone at (800) 952-5210 or (916) 445-1254.

24. MISCELLANEOUS

These Legal Terms and any policies posted by us constitute the entire agreement between you and us. Our failure to enforce any provision is not a waiver of our right to do so later. We may assign our rights and obligations under these Legal Terms at any time. If any provision is found unlawful or unenforceable, it is severable and does not affect the remaining provisions. No joint venture, partnership, employment, or agency relationship is created by these Legal Terms.

25. CONTACT US

Dialog Lab LLC
7609 Errol Dr
El Cerrito, CA 94530
United States
spencer@joindialoglab.com

VERSION HISTORY

We revise these Legal Terms from time to time as the Services evolve. Below is a summary of substantive changes and links to prior versions as they are superseded.

• v3 — September 24, 2026 (current). Expanded Section 5 with a username policy prohibiting usernames that could confuse other users, such as posing as a Dialog Lab administrator, and describing how we may change a username; clarified the impersonation rule in Section 6 to cover Dialog Lab staff; added a zero-tolerance statement for objectionable content and abusive users to Section 6; and described in-App reporting and blocking and our 24-hour response to reports in Section 11.
• v2 — September 16, 2026. Updated the contracting entity to Dialog Lab LLC and removed beta-specific language throughout, reflecting the App's transition from a pre-release beta to a general release; increased the liability cap in Section 19 to $100.
• v1 — July 20, 2026. Initial published Beta Terms of Use for the Dialog Lab beta, under the contracting entity Spencer Frank Consulting.